This document is a general informational template and is not legal advice. A qualified attorney should review it for the business’s specific practices and legal obligations.
Who we are
EZ Restore LLC is a Massachusetts business providing siding and other exterior home improvement services. This policy explains how we handle information collected through this website and inquiries submitted to us.
Information we collect
When you request an estimate, we collect your name, phone number, email address, selected service, and project message. The submission also includes the page URL, submission time, and website source. Please do not include sensitive information, such as financial account numbers or government identification numbers. Our website providers may receive technical information such as your IP address, browser type, device information, and request logs when you visit.
How we use information
We use inquiry information to respond to your request, discuss your project, prepare estimates, coordinate services, maintain business records, protect the website, and meet legal obligations. Submitting an inquiry is not consent to unrelated marketing or automated promotional calls or texts. Where separate consent is required, it must be obtained before those communications are sent.
Service providers and sharing
Contact form submissions are stored securely and may be sent to our customer inquiry management provider to help us receive and manage your request. Replit provides website hosting and may process connection and request data to deliver and secure the site. The site loads Google Fonts, so Google receives technical connection information, including your IP address, when fonts are requested. We may also disclose information where required by law, to protect rights and safety, or as part of a business transfer subject to applicable protections. We do not sell personal information or share it for third-party targeted advertising.
Cookies and tracking
This website uses the Google Ads tag (gtag.js) to measure advertising conversions, such as calls and estimate requests. Google may set cookies or collect technical information, such as your IP address and browser details, for this purpose under its own privacy policy. We do not use your browsing activity for cross-site behavioral advertising by us. Website infrastructure may also use technical storage needed for operation and security. You can manage or block cookies through your browser settings; restricting them may affect some functionality.
Retention and security
We keep information for as long as reasonably needed to handle your inquiry, provide services, maintain necessary business records, resolve disputes, and meet legal requirements. Retention depends on the nature of the record and applicable obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure. Service providers may process information in the United States or other locations where they operate.
Your choices and requests
You can ask us to access, correct, or delete your information, or to stop nonessential communications, by contacting us below. Depending on where you live and applicable law, you may have additional privacy rights. We may need to verify your identity and may retain records that we are legally required or permitted to keep. We will respond as required by applicable law. Use any unsubscribe instructions provided in messages, or contact us directly with your communication preferences.
Children and external websites
This website is intended for adults seeking home improvement services, not children under 13. We do not knowingly collect information from children under 13. Contact us if you believe a child has provided personal information so we can address it. External websites and providers have their own privacy practices; this policy does not govern those sites.
Changes and contact
We may update this policy when our services, practices, or legal obligations change. We will post the revised policy and update its date, and provide additional notice or obtain consent when legally required. For privacy questions or requests, contact EZ Restore LLC using the email or phone below.
Contact
EZ Restore LLC
Massachusetts, United States
eli@ezrestorellc.com
(413) 564-4854